Return Policy – ToffyTown

At ToffyTown, your satisfaction is our top priority. If you’re not completely happy with your order, don’t worry—we’ve got you covered. Please read our return policy to understand how we handle returns, replacements, and refunds.

1. Eligibility for Returns

We accept returns and replacements under the following conditions:

• The product received is damaged, defective, or expired.
• The product received is not what you ordered.

Unfortunately, due to the nature of our products, we cannot accept returns for:

• Opened or partially consumed items.
• Orders placed incorrectly by the customer.

2. How to Request a Return

If you experience an issue, please contact us within 48 hours of receiving your order at [your email/contact info] with:

• Your order number.
• Photos of the product and packaging showing the issue.

Our team will review your request and get back to you within 2 business days.

3. Refunds and Replacements

• Replacements: If your return is approved, we’ll send you a replacement product at no extra cost.
• Refunds: If a replacement isn’t possible, we’ll process a refund to your original payment method. Refunds may take 5-7 business days to reflect in your account.

4. Return Shipping

• For damaged or incorrect items, we’ll cover the return shipping cost.
• Please do not send any products back to us without prior approval.

5. General Notes

• Always check your delivery as soon as it arrives to ensure everything is in order.
• To avoid issues, double-check your order details (like flavor, quantity, and address) before confirming your purchase.

Questions?
We’re here to help! If you have any concerns about your order, feel free to reach out at [your email/contact info].

Legal Notice – ToffyTown

Welcome to ToffyTown! This Legal Notice outlines important information about the ownership and operation of this website. By using our website, you agree to comply with the terms outlined below.

1. Website Ownership

• Website: ToffyTown
• Owner: [Your Business Name/Legal Entity]
• Registered Address: [Your Business Address]
• Contact Email: [Your Contact Email]
• Phone: [Your Contact Number]

2. Intellectual Property

All content on this website, including but not limited to text, images, logos, designs, and product descriptions, is the intellectual property of ToffyTown and is protected under applicable copyright and trademark laws.

• You may not reproduce, distribute, or modify any content without prior written consent from ToffyTown.
• Unauthorized use of any material may result in legal action.

3. Limitation of Liability

• ToffyTown strives to ensure all product descriptions, prices, and details are accurate. However, we do not guarantee the completeness or accuracy of the information at all times.
• ToffyTown will not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.

4. External Links

Our website may contain links to third-party websites. These links are provided for your convenience, but ToffyTown does not endorse or assume responsibility for the content, policies, or practices of these external sites.

5. Data Protection and Privacy

We respect your privacy and take the protection of your personal data seriously. For details on how we collect, use, and safeguard your information, please refer to our Privacy Policy.

6. Governing Law

This website and its terms are governed by the laws of [Your Country/Region]. Any disputes arising out of the use of this website shall be subject to the exclusive jurisdiction of the courts in [Your Country/Region].

7. Changes to This Notice

ToffyTown reserves the right to modify this Legal Notice at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of these changes.

If you have any questions regarding this Legal Notice, feel free to contact us at [Your Contact Email].

FAQs – ToffyTown
We know you might have questions, and we’re here to help! Below are answers to some of the most commonly asked questions about ToffyTown.

1. What is ToffyTown?

ToffyTown is your online destination for authentic Indian candies, snacks, and treats. We offer a wide range of goodies to satisfy every craving, delivered right to your doorstep worldwide.

2. Do you ship internationally?

Yes! We ship worldwide, so no matter where you are, the sweetness of ToffyTown can reach you. Delivery times vary based on your location.

3. How long does delivery take?

• Within India: 3–7 business days.
• International Orders: 10–15 business days, depending on your country.

We’ll provide tracking details once your order is shipped.

4. What are the shipping charges?

• Within India: Free shipping on orders over ₹500. For smaller orders, a flat ₹50 fee applies.
• International Orders: Shipping costs are calculated at checkout based on destination and weight.

5. What payment methods do you accept?

We accept all major payment methods, including:

• Credit/Debit Cards
• UPI and Net Banking
• PayPal (for international orders)
• Digital Wallets like Google Pay and Paytm

6. What if my order arrives damaged or incorrect?

If you receive a damaged or incorrect item, please contact us within 48 hours at [your contact email]. Share your order number and a photo of the issue, and we’ll make it right with a replacement or refund.

7. Can I return or cancel my order?

• Returns: We accept returns only for damaged, defective, or incorrect items. Check our Return Policy for details.
• Cancellations: You can cancel your order before it’s shipped. Once dispatched, cancellations aren’t possible.

8. Do you offer bulk or custom orders?

Yes! We cater to bulk orders for events, parties, or corporate gifting. Contact us at [your contact info] for personalized packages or pricing.

9. Are your products vegetarian?

Most of our products are vegetarian, and we clearly label items that are not. Feel free to check the product descriptions for details.

10. How can I contact ToffyTown?

We’d love to hear from you! You can reach us via:

• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Social Media: [Links to your social media profiles]

If you don’t find your question here, feel free to get in touch. We’re happy to help make your ToffyTown experience sweeter!